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Our privacy policy

Last updated on 3 February 2010


    What information do we collect?


We collect information from you when you register on our site, place an order, subscribe to our mailing list or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, email address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

    What do we use your information for?


Any of the information we collect from you may be used in one of the following ways:

  • To personalise your experience - your information helps us to better respond to your individual needs

  • To improve our website - we continually strive to improve our website offerings based on the information and feedback we receive from you

  • To improve customer service - your information helps us to more effectively respond to your customer service requests and support needs

  • To process transactions

Your information, whether public or private, will never be sold, exchanged, transferred, or given to any other company or individual for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  • To administer a contest, promotion, survey or other site feature

  • To send periodic emails

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.

Note: If you would like to unsubscribe from receiving future emails, just follow the detailed unsubscribe instructions included at the bottom of each email or click
Unsubscribe at any time.

    How do we protect your information?


We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. Our computer systems are very secure and inaccessible to unauthorised personnel. Additionally, they are constantly checked online for viruses, malware or any other malicious attack.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers' database only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential.

Your private information (credit cards, financials, etc.) will not be stored on our servers after a transaction.

All online or offline chat contents as well as any information you enter in our
Contact us form are again transmitted via encrypted SSL technology to ensure maximum protection of any personal information.

    Do we use cookies?


Yes: cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognise your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.

    Do we disclose any information to outside parties?


We will never sell, share, trade, or otherwise transfer your personally identifiable information to any outside party. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you (PayPal -our payment processing gateway- for example), so long as those parties agree to keep this information confidential. Information will only be released if this is enforced to us by a Greek court decision. Bear in mind that the Greek Data Protection legislation is a lot more strict than the corresponding laws of the UK, USA and most other countries and a Greek court-of- law would never enforce a release of personal data except in the case of a very serious criminal offence.

    Third party links


Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

    California Online Privacy Protection Act Compliance


Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their account and going to the 'Account Details' or 'Customer Details' pages.

    Children's Online Privacy Protection Act Compliance


We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

    Online and Offline Privacy Policy


This privacy policy applies to information collected through our website AND to information collected offline.

    SafeSurf, ICRA and Surf Safely


Our web site is registered or listed with SafeSurf, ICRA (Internet Content Rating Association) and Surf Safely. Listing with these organisations indicates our commitment to offering a safe surfing in our pages, suitable for all ages.

    Terms and Conditions


Please also visit our
Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

    Your Consent


By using our site, you consent to our online privacy policy.

    Changes to our Privacy Policy


If we decide to change our privacy policy, we will post those changes on this page and will update the Privacy Policy modification date on top of this page.

    Contacting us


If there are any questions regarding this privacy policy, please
contact us.

    Spam emails


We hate spam and support the international efforts to reduce it by displaying the badges of or registering with the organisations shown below. If you want to contribute to this effort, read below for details.

Spam (or unsolicited) mail is a big headache to everyone. Our privacy is constantly violated by offers to buy things we never wanted to buy or hear about. These very annoying and stupid mails take our computer time and bandwidth. Many of them try to upload viruses, trojan horses or other malicious software to our computers.

This cannot be tolerated any more. There are now many organisations trying to reduce spam by pressing governments all around the world for strict legislation to protect innocent users. There are also "Harvester Killer" sites which fill the databases of spam bots with useless email addresses.

A harvester (or spam bot) is software that scans the source code of web pages and collects every email address found. It also visits every link on the page and does the same.

We have placed the banners below to indicate that we support the international effort to fight spam. We have also made the "FIGHT SpamBots!" banner a link to a Harvester Killer site for spam bots to follow. When they do, they will crawl the page found there and store 100 bogus email addresses in their database. They will then follow the link at the bottom of the page, filling their database with more invalid email addresses as they go along. They eventually end up in an infinite loop, and thousands of randomly generated email addresses before the spammer realises what's happening.

This is not going to end spam. But it is encouraging to see that harvester killer sites are multiplied and that governments are really pressed to take measures. If you have a web site, you may contribute to the common effort by placing a link like the above into any of your pages.

There is no need to click on the "FIGHT SpamBots!" banner, it works by itself. But do click if you are curious to see how a harvester killer works.

The European Coalition Against Unsolicited Commercial Email SpamHelp - the ultimate antispam resource featuring articles, software, services, books and more. Click on this logo to see how spambots are directly attacked by www.SpamHelp.org (a simple but clever technique) Stop Spam. Support BestPrac.Org, the global anti spam organization

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